JC Sweet & Co. Terms Of Service
Scheduled Work Week 1
Layout Purchased, CMS Database Installed, Pages Layouts Created –Google and Social Media Accounts set up and connected Via Hootsuite(if applicable). Client Provided Content to be added to site to “fill in” pages. This marks REVISION PERIOD #1. This revision is focused on the design of the site and we will focus on basic changes including color and layout. Customization costs outside of the above signed agreement will be added to the final payment and is due prior to site going live. This revision meeting may take place via phone or at a one on one meeting.
Scheduled Work Week 2
Design changes are completed and text/image changes and tweaking applied. This Marks REVISION PERIOD #2. This revision will focus on text content and interior image changes. This meeting is best one on one. Customization costs outside of the above signed agreement will be added to the final payment and is due prior to site going live. At this time, a 2 hour window should be set aside for training on editing your website and interacting with your social media and email marketing if applicable. Please have a resource available for taking notes. “Brush Up” classes are available at an additional cost in 2 hour blocks. Once these requests are complete the final payment is due in order to make your website live for public viewing. We request full access to all Hosting, Domain, FTP, Control Panel, as well as any social media access points we need in order to make the necessary changes and additions to your site.
Terms to be initialed at time of contract
Item 2: If site development is not complete based on lack of client participation (lack of provision of content be it text, images, product content or correct login information) within 90 days of this contract, a fee equal to 10% of the original contracted amount will be applied to the final payment.
Item 3: Scheduled work weeks described here do not promise that all work/revisions will be complete within 2 weeks of this agreement- however we will focus on your site in 2 separate revision periods that typically- with all necessary provided content- can be complete within the timelines that are agreed upon at time of purchase.
Item 4: Content should be provided electronically. Additional fees will be applied for re-typing of content including dictation, handwritten content, scanned content, and physical brochures.
Item 5: Text and Image content cannot be taken from other websites/Google/Social Media and provided to JC Sweet & Co. as original content. In such a case the CLIENT is responsible for all content on this site as well as any fees or fines incurred as a result. It is the recommendation of JC Sweet & Co. to purchase photographs from professional stock photography sites in the case that photographs cannot be taken by the client. If necessary, Content Writing and Photography services can be purchased. Pricing will be estimated, billed and due prior to going live.
Item 6: Changes made to content already submitted by the representative may result in additional charges billable at a minimum rate of $50/hour.
Item 7: The client understands that any domain registration, hosting or email service arrangements require additional agreements with a registration or hosting service. The client agrees to select a service that allows JC Sweet & Co. full access to account areas that are required to create or manage your site.
Item 8: The client understands that once the website is completed and installed to the clients web space the client takes on the responsibility of maintaining all aspects the site, such as text, images, video and sound files. JC Sweet & Co. will provide basic training regarding the Content Management System (CMS) which will assist the client in maintaining the site. JC Sweet & Co. will make changes to the site per the clients request which will be billed at an agreed upon rate based on the work to be completed either hourly, monthly, or per project.
Service Agreement Terms and Conditions
AGREEMENT made by and between JC Sweet & Co. having its principal place of business at 1207 Saratoga Road, (the “COMPANY” or ‘Provider’), and (the “CLIENT”). In consideration of the mutual covenants contained below, and other good and valuable consideration, the COMPANY and the CLIENT agree as follows:
3. Covenants of the CLIENT
Receipt of Content
Review Periods and Revisions
4. Covenants of the COMPANY
6. Intellectual Property Rights
7. Confidential Information
9. Hold Harmless
10. Attorney Review
Billing and Payments
Recurring plans will be due monthly on the 1st or 15th of the month based on the initial start date. No discount is offered for early payment. Customers with a credit card on file or that have signed the ACH Agreement below agree to have invoices paid via that credit card or account, unless otherwise agreed upon in advance. Please notify us as soon as possible in the event that the card on file is replaced or the account information on file is no longer valid. Any failed payment will result in a fee in the amount of $10 or 10% of the total payment due, whichever it greater. Provider’ reserves the right to remove Web pages from viewing on the Internet and discontinue any remaining work until payment is made.
‘Client’ agrees to provide ‘Provider’ full ftp and secure access to hosting server. ‘Client’ understands that website changes may require a change in hosting services which is not covered by this agreement. ‘Client’ Agrees to grant full access to any social media accounts as well as email marketing programs being used at the time of service. If account logins are changed at any time the ‘Client’ agrees to notify the ‘Provider’ at the point of changeover. Any loss in time due to lack of access may result in time allocated to reset access, rather than completing requested works. ‘Client’ agrees to include a ‘Provider’ designed link website footer crediting ‘Provider’ with services rendered.